About Us

welcome to RayRay Care Relief

live-in adult care services

Rayray Care Relief Limited are an organisation with active experience in care services and has so far had private provision, delivering approximately 100 hours a week to clients. Our staff are trained or where relevant, have training available to them in areas such as: Code of Professional Conduct (in accordance with CQC and Skills for Care requirements), Key Legislation and National Guidelines, Care Certificate, Understanding your Role and Responsibilities, Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR), Control of Substances Hazardous to Health (COSHH) Regulations, Display Screen Equipment, Risk Assessment, Waste Management, Bullying and Harassment, Stress Management, Caldicott Principles, Confidentiality, Information Security, Data Protection, Record Management, Care Planning and Record Keeping, Effective Communication, Handling Violence & Aggression, Managing Risk, Minimising Restraint, Lone Workers, Complaints Handling, CSTF Equality, Diversity and Human Rights, CSTF Safeguarding Adults, Mental Capacity Act & Deprivation of Liberty Safeguards (DoLS), Mental Health Act, Mental Health Awareness, Learning Disability Awareness, Dementia Awareness, MRSA, Blood Borne Viruses, Exposure Prone Procedures, Spillages and Body Fluids, Sharps Management, Clinical Waste Management, Food Safety Awareness, CSTF Fire Safety Awareness, Manual Handling Objects, CSTF Moving and Handling of People, CSTF Resuscitation – Basic Life Support (BLS),Medication Management (Safe Handling of Medicines).

We are currently consolidating our position and are ready to provide a full range of care services from our new, main offices in the borough of Ealing. Whilst our move is not finalised at time of writing in terms of our business registrations, we expect these to be fully complete by end of January 2023. We are also establishing property links for the provision of supported living services.
Expert Staff
Safe Solution For Health

Who We Are

Rayray Care Relief are committed to delivering Person-Centered care with the greatest levels of customer satisfaction. We also strive to provide expert care to help those we support reach their optimal state of health and wellbeing. All Service Users’ rights, unique preferences, and independent judgment will be respected by us. Every person’s uniqueness will be recognised, and they will always be treated with respect and decency. We are dedicated to addressing the demands of Service Users entrusted to our care and do not perceive any conflicts between doing so.

Aim

The aims of Rayray Care Relied is to provide Domiciliary care where we support service users within their community. Ensuring service users are treated with dignity and respect. All service users will receive the care set by the regulatory standards that are safe, caring, effective and responsive to the needs of the client whilst safeguarding and supporting health and well-being to high standard.

Your data protection rights

General Data Protection Regulation (GDPR) Rayray Care Relief Limited has carefully prepared plans and procedures contained within various policy documents including data protection, GDPR specific and business continuity allow for seamless continuation of service at times of disruption and ensure confidentiality of patient data at all times. We regularly review the length of periods of disruption for tolerability and relevant recovery times. Our policies, procedures and staff training practice uphold service users’ rights. Consent forms that we use give specific, informed, and unambiguous indication of their wishes by which they, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to them and this is available for scrutiny/inspection by relevant commissioning authorities at any time. No data we collect goes outside the United Kingdom. As part of our business continuity planning, arrangements for the resilience of our data is regularly tested to ensure that in any event, a seamless service is maintained. This includes, for example, recent testing of backup systems and processes and software updates. We are working towards the requirements of ISO27001 and ISO27002 code of practice for information security controls. We will be able to provide a level of information security assurance for both Council Information and personal data/sensitive personal data which is compliant with current data protection legislation and information security best practice. Rayray Care Relief Limited has been established since late-2019. To date, we have provided private, short-term interventions and advice on care and supported living services to a varied group of service users, including to young people with complex needs and provided some recruitment and staffing services for care and nursing related work across the West London, East London areas and beyond. When forming the company, we have gathered together a range of experience within our senior team and have built management and supervisory teams who have direct, senior experience of working with people with a range of needs including learning disabilities, mental health needs and significant physical disabilities over a three-to-fifteen-year period, with the Senior Management Team having over twenty years’ delivery experience across a range of needs and disciplines. This team experience includes qualifications in social work to master’s level. It is our aspiration to grow our business in care and support related services in these areas of experience, dedicated to providing supported living services. All our team have experience of administering safeguarding standards with an excellent understanding of keeping people safe and protected. Our team have delivered care services to people with complex and multiple needs including Mental Health, Autism, Learning Difficulties and other cognitive issues. We have also participated and contributed to programmes centred around addressing bullying, settling in asylum seekers, including children as well as preparing service users with complex needs for independence and work
Contactt Us

+442070550400

Address

361 Barking Road E13 8EE

Website

www.rayraycarerelief.co.uk

Accreditation